Course curriculum

  • 1

    Welcome to the course!

  • 2

    Let's get started!

    • 1) Psychological Comfort

    • 2) Context and Biases

    • 3) The First Pillar of Great Communication: "Seek Their Thoughts and Opinions"

    • 4) The Second Pillar of Great Communication: Talk in Terms of Their Priorities

    • 5) The Third Pillar of Great Communication: Nonjudgmental Validation

    • 6) The Fourth Pillar of Great Communication: Empower Them With Choices
  • 3

    Next Steps...

    • Congrats! Here's what's next...

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