Course curriculum

  • 1

    Instructions for this course

  • 2

    Welcome to the course!

    • Before we begin...
  • 3

    Let's get started!

    • A message from Robin about the "Ten Techniques for Quick Rapport" and course materials (pdf's)

    • Rapport Introduction and Overview

    • Identifying Goals and Desires

    • Suspend Your Ego And Vanity
  • 4

    The Ten Techniques for Developing Rapport

    • Technique 1: Establish a Time Constraint

    • Technique 2: Accommodating Nonverbal Behavior

    • Technique 3: Slower Rate of Speech

    • Technique 4: A Sympathy or Assistance Theme

    • Technique 5: Ego Suspension

    • Technique 6: Validate Others Thoughts and Opinions

    • Technique 7: Seek Context. Ask "How", "When", and "Challenges" Questions

    • Technique 8: Connect With Quid-Pro-Quo / Commonalities

    • Technique 9: Reciprocal Altruism / Gift Giving

    • Technique 10: Manage Your Expectations and Closing Comments
  • 5

    Course Survey and Final Assessment

    • Test your learning

    • Before you go...
  • 6

    Next Steps...

    • More resources for you and next steps